Last updated: May 2025
Welcome to The Reel. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using The Reel, you agree to the practices described in this policy.
We collect information you provide directly when you create an account, set up your filmmaker profile, post content, or contact us. This includes: • Name and email address • Profile information (bio, location, roles, social links, avatar, cover photo) • Project details and media URLs • Messages sent through the platform
We use the information we collect to: • Provide, operate, and improve The Reel platform • Create and manage your filmmaker profile • Facilitate connections and messaging between users • Send important service updates and notifications • Respond to support requests
We do not sell your personal information. We may share your information with: • Other users — profile information you make public is visible to other filmmakers on the platform • Service providers — who help us operate the platform (hosting, analytics), bound by confidentiality agreements • Legal authorities — if required by law or to protect the rights and safety of users
We retain your personal data for as long as your account is active. If you delete your account, your profile, projects, and associated data will be permanently removed. Some data may be retained for a limited period for legal purposes.
The Reel uses cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your account and associated data • Object to or restrict certain processing of your data To exercise these rights, contact us at support@thereel.live.
The Reel is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a prominent notice on the platform. Continued use of The Reel after changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at: Email: support@thereel.live